Get offer plus promotions and updates. Review our privacy policy.

Back to Blog

How 24/7 Professional Monitoring Works for Home Security System

By:
Laura Dasher
|March 9, 2021

A home security system is only as dependable as the professional monitoring center behind it. If your home security system does not have 24/7 professional monitoring, then, unfortunately, you’re not always protected. This is just not acceptable now that technology in the home security system industry has become so advanced. But what exactly does 24/7 professional monitoring mean for homeowners?

1. You have rock-solid protection.

No matter what day or time it is, you will have peace of mind with 24/7 professional monitoring. Suppose your home security system alarm goes off at 3 a.m. If you don’t disarm it, someone from your system’s monitoring team will call to find out if something is wrong and send help if needed. Whatever the hour, you’re covered.

2. You have trained professionals to depend on when you need them.

If your home security system has a 24/7 monitoring center with highly-trained professionals, they are there to assist you when you need them and know what to do when every second counts.

3. The monitoring center is prepared.

You may be wondering, “What happens if the power goes out at the monitoring center?” Advanced monitoring centers have something called monitoring redundancy – meaning they’ve already planned for emergencies such as power outages. When it comes to your safety, they are prepared.  

4. Bad guys shouldn’t be able to disconnect you from help.

Hopefully, you’ve chosen a home security system with dual WiFi and cellular connectivity, crash and smash protection, and wireless devices. This can help prevent intruders from disconnecting you from the monitoring center associated with your system.   

5. Your home is protected from more than just break-ins.

Break-ins are not the only thing your home security system should be monitoring. For example, Frontpoint’s professionally monitored Carbon Monoxide Sensors and Smoke and Heat Sensors will detect deadly hazards and send help if needed.

6. The responsibility is not on you.

Some DIY home security systems are “self-monitored,” meaning that when your alarm is triggered, you’re the one who must call for help. This can be problematic because, in some cases, calling for assistance when you’re in danger is just not realistic. For example, you could be unconscious from Carbon Monoxide poisoning and unable to call at all. When you’re in trouble, you want the home security system you invested in to ensure that help arrives as soon as possible.

When you’re looking for a new home security system, make sure you pick one with 24/7 professional monitoring like Frontpoint. Our team is ready to quickly respond when emergencies happen, no matter the day or time. That’s how we help our customers feel safe.