1. How does a home security system work?

A generic system starts with security sensors. They "stand guard," ready to react to specific situations. Like when a door opens or a window breaks. When a sensor detects an issue, it alerts the Control Panel. With monitored systems, the Control Panel immediately signals the Monitoring Center, usually using your phone or internet connection. (Cellular alarm systems are safer and don't require a landline!)

Professional monitoring is key to your safety. The monitoring team promptly dispatches your local authorities - police or fire - 24/7.

If you have a FrontPoint system, the sensors are 100% wireless. They are incredibly easy to set up, without drilling or complex wiring. Even more important, the Control Panel communication with the Monitoring Center is cellular. It is NOT dependent on a phone line. FrontPoint is also interactive, which means you receive instant alerts when sensors trigger, no matter where you are. The FrontPoint system offers sensors to protect against fire, flood, medical and other emergencies. This protection is included for no extra charge in your monthly monitoring plan.

2. Why are some home security systems safer than others?

Not all security systems are created equal. Choose a solution with the safest technology, from a company with the best customer satisfaction. Check their track record for service and reliability.

Systems that depend on wired connections have inherent vulnerabilities: burglars can cut wires and phone lines. Internet connections can go down. Intruders can break Control panels. FrontPoint's safer wireless technology ensures that signals always get through. The FrontPoint Control Panel will send out a cellular alarm, even if it's smashed.

FrontPoint uses the highest quality GE Security equipment, with a 2-year warranty. Our Control Panel guards against power failures, with batteries lasting 24 hours.

If bad guys are out there, don't you want the best technology on your side?

3. Do home security systems require professional installation?

Some do, and that can be expensive and time-consuming.

For a quick, simple setup, consider FrontPoint's wireless system. In about 30 minutes you can set up FrontPoint yourself, on your own schedule.

Step 1 – Plug in (Control Panel)

Step 2 – Peel-and-stick (Sensors)

Step 3 – Call (Activation team)

Your FrontPoint system is pre-configured for your home. Our activation team will confirm your equipment is working perfectly. They'll walk you through the simple operating instructions. A system this easy lets you expand as needed. Take it with you when you move.

The alternative? A traditional system requires scheduling – and waiting – for a technician to show up. They'll run wires and drill holes through your walls to connect the equipment. A landline phone or internet connection is required for these systems. (If that connection goes down, so does your security.)

4. What happens if there's a security problem while I'm gone?

Most security systems notify you by phone if an alarm sounds at your house. You can then confirm that it's not a false alarm, and talk to the monitoring team about taking action.

However, in today's mobile society, you may need a security system with more advanced interactive features. Whether working, running errands or on vacation, you never want to be out of touch with your home security. Choose a system you can access from anywhere. FrontPoint mobile apps keep you on the go, while your home stays secure.

The FrontPoint alarm system is integrated with the internet, so you can access and control your security from any connected device, like a laptop or smartphone. Emails and text alerts provide instant updates on all security-related activity. Want more? With FrontPoint's live video, seeing is believing. Check your house anytime, while safe in the knowledge the FrontPoint monitoring team is on the job, every minute of every day.

5. How much does it cost?

Simple question, right? You didn't need us to remind you of this one. But when you visit some security websites, you have a hard time finding a straight-forward answer. You see all kinds of complex "packages." But when you try to figure out how much you'll pay for each feature… it's a dark mystery.

We've discovered why many companies bury the cost issue. It's because they have so many hidden fees! You want cellular monitoring? That's extra. You want protection from environmental hazards? Pay extra. Oh yes, installation costs money, too. And activation!

FrontPoint doesn't do hidden fees. We hate them. Our pricing is simple and upfront. Every monitoring plan includes intrusion, fire, environmental and life safety, with that all-important cellular signaling. No extra charge. No installation fee, no activation fee and even free shipping!

Here's how much FrontPoint costs. Check out our Service and Plans section for details on each plan.

Protection Monitoring - $34.99/mo

Interactive Monitoring - $42.99/mo

Ultimate Monitoring - $49.99/mo

For pricing on our equipment, visit our online store.


We chose FrontPoint because it was the least expensive way that we could find to get what we wanted from a security system. We liked the system so much I even convinced my boss to get Front Point at his house and he loves it too.

Jessica Kramer

You can set up customizable alarm pin numbers for EACH person that has access to your house — you can disable any of these codes without interrupting your own, or without having to redistribute access to other people.

Karen Pike Jennings
FrontPoint Security

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